The cabinet’s media center said the Ministry of Tourism and Antiquities confirmed that most Egyptian agencies continue to operate normally. The temporary suspensions were triggered after some firms failed to align actual pilgrim travel dates and accommodation details with the data logged on the Egyptian Umrah Portal.
"The number of suspended companies is fluctuating, not
fixed," the ministry stated. Access to the platform is restored as soon as
agencies update their data to reflect the real-time status of pilgrims on the
ground.
The ministry emphasized that no authorized Umrah trips have
been cancelled, describing the measures as routine regulation to ensure a
smooth season.
The statement follows a December 11 circular warning
agencies that discrepancies in program data would lead to legal accountability.
Saudi Arabia’s Ministry of Hajj and Umrah has similarly stressed that data on
the Nusuk platform must strictly match the movements of pilgrims within the
Kingdom.
While Saudi authorities granted a grace period for firms to
rectify these records, those that failed to do so saw their electronic access
paused.
"The restoration of services on the Nusuk platform for these companies is directly linked to them correcting their status and matching their data to reality," the ministry added, noting ongoing coordination with Saudi counterparts to maintain the flow of religious tourism.