The signing of the addendum comes as part of the expansion
of electronic service applications. The service for requesting commercial
registry extracts electronically through the Digital Egypt platform was
launched at commercial registry offices located within the bank’s branches
starting in June 2025. The move contributed to achieving a digital
transformation rate of 86 percent by November. The progress positively impacted
service speed and quality, streamlined procedures for citizens, and enabled
full electronic payment of service fees, including the excellence fee.
The addendum complements the cooperation protocol signed
between the two sides in August 2022. The original protocol aimed to improve
the quality and efficiency of commercial registry services by delivering them
within CIB branches. The cooperation resulted in the opening of the first
commercial registry office inside a bank branch at the Abbas El Akkad branch in
Nasr City. The office represents a pioneering model for integrating government
services with the banking sector. The office processed around 1,850
transactions in November alone, reflecting the success of the initiative and
growing public demand.
The protocol was signed by Dr. Mohamed Awad, Chairman of the
Board of Directors of the Internal Trade Development Authority, and Amr El
Ganainy, Executive Vice President and Board Member of CIB.
Dr. Farouk said the cooperation with CIB represents a
successful model for partnership between the state and the banking sector. The
minister noted that the partnership directly contributed to developing
commercial registry services and delivering them to citizens in a more
efficient and convenient manner. He added that the cooperation supports the
state’s digital transformation drive and enhances financial inclusion. The
efforts contribute positively to the investment climate and improve the
business environment in Egypt.