Engineer Sherif El-Sherbiny, Minister of Housing, Utilities, and Urban Communities, announced that the electronic application form is now available via the Digital Egypt platform (digital.gov.eg), starting 11:00 am (0900 GMT) on Monday, October 13, 2025.
The Minister said the required data is simple and can be
easily completed by citizens in a short time, which was the
ministry's goal to make the application process straightforward.
El-Sherbiny noted that the creation of electronic accounts
for those under the law, which governs long-standing, often very low-rent
tenancy contracts, has seen significant demand, with 54,452 accounts created so
far.
The ministry confirmed that the registration process for
accounts remains open until the submission deadline. Prior to launch, technical
testing was conducted in cooperation with the Ministry of Communications and
Information Technology to ensure a simple and easy user experience.
Mai Abdelhamid, CEO of the Social Housing and Mortgage
Finance Fund, stated that citizens facing technical issues can contact the Digital
Egypt platform's customer service via phone at 15999.
She explained that the electronic application is accessed
through the "Alternative Housing" service, which requires applicants
to specify the nature of their rented unit (residential or non-residential) and
its address. The replacement unit must be located in the same governorate as
the current rented unit.
Abdelhamid outlined the application steps:
Create an electronic account on the Digital Egypt platform
(if one does not exist).
Select the "Alternative Housing" service from the
homepage.
Choose "Alternative Housing Application Form" and
agree to the terms and conditions.
Specify the applicant's rental relationship (original
tenant, original tenant's spouse, or contract extension recipient).
Review basic personal and employment data.
Provide data on the rented unit, verified using the
electricity meter number.
Enter family data, including marital status and children.
Provide details on other residents in the rented unit.
Indicate if the applicant or any resident is a person with a
disability.
Declare any family-owned companies or commercial activities
by providing the commercial registration or tax registration number.
Review and submit the form, which includes mandatory mobile
phone verification for security.
Upon successful submission, the applicant receives a confirmation message: "Your request has been received successfully - Thank you for updating the data! You will be contacted if any additional information is required."