These awards underscore Americana Restaurants' dedication to
operational excellence, innovation, and fostering strong customer
relationships. This commitment aligns with Egyptian consumer expectations and
strengthens the company's regional presence. With over 450 branches and a team
exceeding 7,300 employees, Americana Restaurants continues to set the standard
for quality, consistency, and service in Egypt's dynamic restaurant industry.
Hisham Talaat, General Manager of Americana Restaurants in
Egypt and Iraq and Regional Director of the Hardee's chain in the Middle East,
expressed his pride, stating, "These awards affirm our unwavering
commitment to providing an excellent hospitality experience through innovation
and operational excellence. This international recognition directly reflects
our team's dedication to prioritizing customer satisfaction. It motivates us to
continually elevate service standards across all our branches, aiming to be the
fastest-growing and most trusted in the world."
He added, "We believe food is more than just a meal; it
connects people and leaves a lasting impact on communities. Americana
Restaurants Egypt focuses on offering a welcoming environment, professional
service, and a complete dining experience that consistently impresses our
customers."
Americana Restaurants is a leading operator in Egypt, with a
vast presence across more than 30 cities. Serving millions daily through
dine-in, delivery, and takeout, the company consistently enhances the local
food scene with reliable performance, innovation, and a deep understanding of
consumer needs.
The company's success is driven by its 7,300 employees, who
are the true force behind its sustainable growth. Through continuous investment
in talent development and training, Americana ensures every customer interaction
reflects its culture of excellence and responsibility.
In Egypt, Americana Restaurants operates a diverse portfolio
of globally renowned brands, including KFC, Pizza Hut, Hardee's, Krispy Kreme,
TGI Fridays, Baskin Robbins, and Costa Coffee, alongside local favorites like
Chicken Tikka and Wimpy. This variety allows the company to cater to diverse
tastes, reinforcing its prominent market position.
The company also leverages its extensive experience across
12 countries, adapting global best operational practices to the unique culture
of the Egyptian market. Additionally, Americana is committed to community
support through various initiatives in education, employment, and
sustainability, including exchange programs with universities and technical schools,
and ongoing environmental and social projects.
These awards mark a new chapter in Americana Restaurants
Egypt's journey, as it continues to build on its rich legacy and expand its
social and economic impact. By delivering pioneering dining experiences,
Americana solidifies its role as a key partner in sustainable development
across Egypt and the broader region.
MEA Business Magazine is a global business publication that highlights positive news in the Middle East and Africa, providing a platform for leaders to exchange ideas and build partnerships. The magazine offers motivational content, including sector reports and inspiring interviews. Available in print and digital formats, it utilizes augmented reality for an interactive reading experience and presents awards to companies that deliver exceptional customer service.