Dr. Esmat reviewed the timelines and operational status of the unified charging system for all electricity distribution companies, as well as the manufacturers of various types of meters. He also reviewed progress regarding the completion of the transfer of subscriber data, the operation of the unified charging database for approximately 18.4 million subscribers, and creating a unified, secured database for all types of meters in all distribution companies.
The latest developments in the development of the meter management system and the operation of all applications for customers and meters in each company were reviewed, including the customer service and billing program for post-paid meters, the mobile phone application for collection, reading, charging, etc., as well as settlement and complaints applications. The requirements of the distribution companies to improve the system's operation and the required additions during the coming period were also discussed.
Esmat discussed the measures taken to secure and unify databases and systems within electricity distribution companies, as well as securing the infrastructure and operations center of the Egyptian Electricity Holding Company. He also discussed the database's inclusion of all services, its connection to the Electricity and Digital Egypt platforms, the unified card and its issuance from the Secure Documents Pool, and the securing and identification of access entry paths and dealing with databases and full governance within this framework.
He listened to a detailed explanation of the technology used and the localization of its industry, as well as the plan to install meters inside kiosks and distribution rooms to reduce power loss. He also discussed the measures to secure the infrastructure of electricity production companies and connect them to the main database.
All measures were discussed within the framework of the plan to improve the level of services provided and prevent encroachment on the electrical current.
The Minister stated that the standard of quality and efficiency, whether in operation or in service provision, is one of the most important determinants of the current work plan. He also stated that the governance of the electricity sector comes within the framework of the state’s plan for digitalization, and the program to support, develop and modernize the unified network and its database. He explained that work is continuing to develop the system to include all applications for meters and subscribers and all components of the electricity system at the level of all companies and affiliated entities, indicating periodic follow-up to complete all stages within the framework of specified timetables.
He added that there is a partnership and cooperation with the company to benefit from its expertise and technology, particularly in the field of securing information infrastructure, cybersecurity, information technology, digitalization, and energy efficiency.